With Jio’s recent tariff hikes, many users are seeking alternatives that offer better value and connectivity. Porting your Jio number to BSNL has become a popular option, especially in areas where BSNL’s network coverage is stronger. This guide provides a detailed walkthrough of the porting process, including key steps, important documents, and factors to consider for both prepaid and postpaid users. Whether you’re looking for improved service or more affordable plans, this guide will help you navigate the process to port from Jio to BSNL SIM effectively.
How to port from Jio to BSNL?
Porting your mobile number from Jio to BSNL involves a few straightforward steps that ensure a smooth transition. The first thing you need is the Unique Porting Code (UPC) code, which you can get by sending an SMS. Here’s a breakdown of the process:
Step 1: Generate UPC Code: Send an SMS with the text “PORT ” to 1900. You will receive a unique porting code via SMS.
PORT (Your 10-digit Mobile Number)
For example, if your number is 9123456780, you would send PORT 9123456780 to 1900.
After obtaining your Unique Porting Code (UPC), keep in mind that it remains valid for 15 days in most regions. However, in areas such as Jammu & Kashmir, Assam, and the North East, the UPC is valid for 30 days. It’s important to complete the porting process within this validity period to ensure a smooth transition. For detailed information regarding the UPC’s validity, please see to the message you receive.
Step 2: Visit BSNL Store: Head to the nearest BSNL store to initiate the porting process. Make sure to bring valid identification, such as an Aadhaar card or voter ID, along with a recent passport-sized photograph. These documents are essential for verifying your identity and completing the Customer Application Form (CAF). Once at the store, a representative will assist you with the next steps in the porting process.
Step 3: Fill the Application Form: Complete the Customer Application Form (CAF) for porting your number. Carefully fill in all sections, ensuring that your name, address, and mobile number match your identification documents. Double-check for any errors, as inaccuracies may delay the porting process. Once completed, submit the form to a BSNL representative for processing.
Step 4: Provide Documents: Submit the required documents for your porting request, including your identity proof (such as an Aadhaar card or voter ID), valid address proof, and the Unique Porting Code (UPC) you received via SMS. Ensure all documents are clear and up-to-date to avoid any delays in processing your application.
Step 5: Choose a Plan: Select a BSNL prepaid or postpaid plan that best suits your needs. Consider factors such as your usage habits, budget, and any additional features you may require. Take your time to compare the available options to ensure you make an informed choice.
Step 6: Get New SIM: After your application has been processed, you will receive your new BSNL SIM card. Make sure to keep it safe until you’re ready to insert it into your device. The store representative will provide you with information on how to activate the SIM and start using it.
Step 7: Activation Time: The porting process may take anywhere from a few hours to a couple of days to complete, depending on various factors such as network conditions and processing times. Be patient during this period, and keep your old SIM active until the porting is finalized.
Step 8: Keep Your Old SIM: It is crucial to keep your Jio SIM card active until the porting process is complete to avoid any interruptions in service.
Step 9: Testing the New SIM: After receiving your BSNL SIM, insert it into your device and check for service connectivity. Make sure to verify that you can make calls and access mobile data to confirm that the activation was successful.
Step 10: Contact Customer Care: If you face any issues, reach out to BSNL customer care at 1800-180-1503 (From any operator) or 1503 (from BSNL) for assistance.
How long does it take for BSNL SIM Activation?
The time it takes to port from Jio to BSNL can vary based on several factors, including the region and the specifics of the request. Generally, the porting process takes about 3 to 5 business days, but it can sometimes be quicker. Here’s a detailed timeline:
- Initiation: The first step begins with generating the UPC code via SMS, which happens instantly.
- Application Processing: Once you submit your application at a BSNL store, the verification process can take a few hours.
- Porting Request: BSNL will send a request to Jio to release the number, and Jio typically processes this request within 2 to 3 business days.
- Final Confirmation: Once Jio approves the request, BSNL will activate your new SIM card. You will receive a notification confirming the successful porting.
- Service Downtime: Be prepared for a brief period without service while the porting is finalized.
- Factors Influencing Speed:
- Network Congestion: In high-demand areas, the process might take longer.
- Documentation Issues: Any discrepancies in documents can delay the process.
- Region-Specific Regulations: Different states might have varying regulations affecting porting times.
- Emergency Porting: In certain cases, you can request expedited processing, but it’s subject to BSNL’s policies.
What are the documents required to port Jio to BSNL?
When porting your number from Jio to BSNL, you must provide specific documents to facilitate the process. Here’s a comprehensive list of required documents:
Identity Proof: This can include:
- Aadhaar Card
- Voter ID
- Passport
- Driving License
Address Proof: You can use:
- Utility Bills (Electricity, Water, Gas)
- Rent Agreement
- Bank Statement
- Passport
- Passport-sized Photographs: Typically, one recent passport-sized photo is needed for your application.
- Porting Code: The unique code generated by sending the SMS “PORT ” to 1900.
- Customer Application Form (CAF): This form needs to be filled out at the BSNL store. It includes your personal details and choice of plan.
- SIM Card: Your existing Jio SIM card must be presented to verify the number.
- Age Proof (if required): Sometimes, especially for prepaid users, age verification might be necessary.
- Any Additional Documents: Depending on specific plans or promotional offers, BSNL may require additional documents.
- Verification Procedure: The documents will be verified at the BSNL outlet before processing your application.
- Return of Documents: Most documents are retained by BSNL, but identity and address proofs might be returned after verification.
Can I port a prepaid number from Jio to BSNL SIM?
Yes, you can port a prepaid number from Jio to BSNL without any issues. The process remains largely the same as porting a postpaid number. Here’s a breakdown:
- MNP Eligibility: Ensure that your Jio prepaid number is eligible for porting. You cannot port if your number is in the process of being disconnected or is less than 90 days old.
- Generate UPC Code: As with postpaid, send an SMS to generate your UPC code.
- Visit BSNL Store: Go to a nearby BSNL store with the necessary documents.
- Choose Your Plan: Prepaid plans often have various options. Choose one that fits your usage needs.
- No Outstanding Dues: Ensure that there are no outstanding dues with Jio, as this may hinder the porting process.
- Process Duration: Expect similar timelines for porting, usually within 3 ( Same circle ) to 5 ( other circles ) business days.
- New SIM Activation: Upon successful porting, you’ll be given a new BSNL SIM card.
- Service Continuity: Keep your Jio SIM until the BSNL SIM is activated to avoid any service interruptions.
- Prepaid Benefits: BSNL offers competitive prepaid plans, so compare these to your current Jio plans.
- Post-Porting: After porting, test the new BSNL SIM to ensure connectivity.
Here’s a table of comparison outlining the implications of porting from Jio to BSNL for both prepaid and postpaid customers:
Aspect | Prepaid Customers | Postpaid Customers |
---|---|---|
Loss of Benefits | Any remaining talk time, SMS packs, data benefits, and promotional offers will not be transferred and will be forfeited upon completion of the porting process. | N/A |
Validity and Balance | Current balance and validity period will not carry over; you will start with a new plan and balance as per BSNL’s offerings. | Outstanding bills and dues must be cleared before porting; existing operator will not approve the request if there are pending payments. |
Final Bill Settlement | N/A | After the porting request is accepted, a final bill will be issued by the current operator, which must be settled to complete the porting process. |
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What are the benefits of switching from Jio to BSNL?
Switching from Jio to BSNL SIM can offer several benefits, depending on your usage and needs. Here are some advantages to consider:
- Coverage and Connectivity: BSNL has extensive coverage in rural and remote areas where other networks may lack service.
- Affordability: BSNL often provides budget-friendly plans with no hidden costs, appealing to cost-conscious consumers.
- No Data Cap Plans: Certain BSNL prepaid and postpaid plans may offer unlimited data without speed throttling, which can be beneficial for heavy users.
- Postpaid Flexibility: BSNL’s postpaid plans can come with additional features such as data rollover, making them attractive for regular users.
- Government Initiatives: As a government-owned entity, BSNL often participates in various schemes that might provide additional benefits to users.
- Local Offers: BSNL frequently offers localized plans and discounts, which can be beneficial if you live in a specific region.
- Broadband and Bundled Services: If you’re looking for broadband services, BSNL provides bundled offers that combine mobile and internet services at a discount.
- Customer Service: Some users report better customer service experiences with BSNL compared to private operators.
- Promotions: Keep an eye out for promotional offers that BSNL may provide for new users switching from other networks.
- Network Stability: For users in areas where BSNL is strong, the network stability can be a significant advantage.
How can i Cancel or Withdraw my Porting Request ?
Action | Details |
---|---|
Withdraw Porting Request | Send an SMS to 1900 within 24 hours of submitting the request. |
SMS Format | The SMS should contain the word ‘CANCEL’ (case-insensitive), followed by a space and the ten-digit mobile number. Example: CANCEL 9876543210 to 1900. |
Important Note | Once the Unique Porting Code (UPC) has been submitted, withdrawal is no longer possible. |
Non-refundable Charges | Any porting charges paid by the customer are non-refundable after withdrawal. |
Is there a fee for porting from Jio to BSNL?
When porting your number from Jio to BSNL, many users wonder if there’s a fee involved. Here’s what you need to know:
- MNP Charges: The Mobile Number Portability (MNP) process is generally free, but some operators may charge a nominal fee.
- BSNL’s Policy: BSNL typically does not charge any fees for porting in prepaid or postpaid connections.
- Old Operator Dues: Ensure there are no outstanding dues with Jio, as this may complicate the porting process.
- New SIM Costs: While the porting process may be free, you will need to purchase a new BSNL SIM card, which may have an associated cost.
- Plan Charges: If you opt for a specific plan with BSNL, ensure to check the charges associated with that plan.
- Limited-Time Offers: Occasionally, BSNL may have promotional offers waiving fees for porting, so check their website or inquire at the store.
- Prepaid vs. Postpaid: The cost structure might vary slightly for prepaid and postpaid users, but typically there should be no porting fee.
- Refund Policies: If a fee is charged during the process, inquire about refund policies for unsuccessful porting attempts.
- Documentation Costs: If you need to obtain any documents for porting, such as identity verification, there might be minimal associated costs.
- Future Changes: It’s a good idea to check with BSNL regarding any changes in fees or policies before initiating the porting process.
What should I do if my porting request is rejected?
If your porting request from Jio to BSNL is rejected, it can be frustrating. Here’s what you can do to address the situation:
- Understand the Reason: Rejections can happen for various reasons, including incorrect documentation or outstanding dues.
Reason for Porting Rejection | Explanation |
---|---|
Invalid or Incorrect UPC | The Unique Porting Code (UPC) provided does not match records or has expired. |
Outstanding Bills or Dues | The subscriber has unpaid bills or unresolved financial obligations with the current operator. |
Under 90 Days of Service | The mobile number has not been active with the current service provider for at least 90 days. |
Legal Restrictions | The number is involved in legal proceedings or falls under the jurisdiction of a court. |
Service Not Available in Requested Region | The telecom provider you are porting to does not operate in your geographic region or city. |
Unfulfilled Contractual Commitments | The mobile number is still bound by a contract or has obligations that have yet to be completed. |
- Contact Jio Customer Service: Reach out to Jio’s customer support to inquire about the specific reason for the rejection.
- Check Documentation: Ensure all documents submitted for the porting process are accurate and complete.
- Outstanding Payments: Verify that there are no unpaid bills with Jio that might have led to the rejection.
- Wait Period: If your number was recently activated, ensure that it has been active for at least 90 days, as this is a requirement for porting.
- Reapply After Corrections: Once you have addressed any issues, you can reapply for porting.
- Keep Your Old SIM Active: Do not discard your Jio SIM until the porting process is successfully completed.
- Porting Code Validity: The MNP code you received is usually valid for a limited time. Ensure you reapply within that period.
- Consult BSNL: You can also visit a BSNL store for assistance and advice on how to proceed after a rejection.
- Keep Records: Maintain all records of your communications with Jio and BSNL regarding the porting request.
Can I port my number if I am in a different state?
Inter-state portability allows you to port your Jio number to BSNL even when relocating to a different state. The application process remains the same, but you’ll need to visit a BSNL outlet in your new state and provide local address proof.
Ensure you generate your UPC code from your current Jio connection before relocating. Choose a BSNL plan that fits your needs, and keep in mind that the porting process will take 3 to 5 business days. During this time, keep your Jio SIM active to avoid service interruptions.
BSNL may offer state-specific promotions, so ask about local offers when you apply. If you encounter any issues, contact BSNL customer support for help. Once your porting is successful, test your BSNL SIM in the new location to confirm connectivity.
What happens to my remaining balance when I port from Jio to BSNL?
When porting your number from Jio to BSNL, it’s crucial to understand the implications for your remaining balance and any unused benefits. Generally, your remaining balance will not be transferred to your new BSNL account, and any unused data, talk time, or other benefits from Jio will typically be forfeited upon porting. Therefore, before initiating the porting process, it’s advisable to check your Jio account and utilize any remaining benefits.
Additionally, ensure that any outstanding dues with Jio are cleared to avoid complications during the porting process. Checking the validity of your current Jio plan is essential to maximize its usage before the switch. If you have any unused balances, it’s wise to inquire about their refund policies. Being proactive in managing your Jio account can make a significant difference in the transition.
Key points regarding the balance and benefits when porting from Jio to BSNL:
Aspect | Details |
---|---|
Balance Transfer | Your remaining balance will not be transferred to your new BSNL account. |
Unused Benefits | Any unused data, talk time, or other benefits from Jio will be forfeited upon porting. |
Jio Account Status | Check your Jio account before initiating porting to utilize any remaining benefits. |
Outstanding Dues | Clear any outstanding dues with Jio to avoid complications during the porting process. |
Plan Validity | Verify the validity of your current Jio plan to maximize its usage before porting. |
Refund Policies | Inquire about any refund policies for unused balances with Jio, if applicable. |
After porting BSNL may offer welcome bonuses or promotional plans to help mitigate the loss of your Jio balance, so be sure to explore these opportunities. It’s also important to have a plan in mind for BSNL to ensure continuous mobile service after the transition. Keeping track of your remaining balance on Jio will help you make the most of it before porting. If you have any concerns, don’t hesitate to reach out to Jio’s customer support for assistance.
Are there any special offers for new BSNL customers?
BSNL often runs special offers for new customers, making it an attractive option for those switching from Jio. Here’s what you can expect:
- Welcome Bonuses: New users may receive additional data or talk time as a welcome bonus upon porting.
- Promotional Plans: BSNL frequently introduces promotional plans that provide more value, such as unlimited calling or data.
- Bundled Services: New customers might have access to bundled services that include broadband or landline offers at discounted rates.
- Loyalty Benefits: BSNL sometimes rewards long-term customers with exclusive loyalty benefits, which can be advantageous when switching.
- Limited-Time Offers: Keep an eye out for limited-time promotions that BSNL may announce, especially during festive seasons.
- Discounted Rates: New customers could also benefit from discounted rates on certain plans for the first few months.
- Referral Programs: Some states may have referral programs where existing BSNL users can refer new customers for additional benefits.
- Local Tariff Plans: BSNL offers local tariff plans tailored to specific regions, providing even greater savings for users.
- Promotional SMS: Be sure to check promotional SMS from BSNL once your number is ported for information on current offers.
- Visit BSNL Store: For the latest information on special offers, visiting a local BSNL store can provide insights into current promotions.
FAQs
What is the first step to port my number from Jio to BSNL?
The first step is to generate a Mobile Number Portability (MNP) code by sending an SMS with the text “PORT ” to 1900.
How long does the porting process usually take?
he porting process typically takes about 3 to 5 business days, depending on the specifics of the request and the region.
What documents do I need to provide for porting?
You need to provide identity proof, address proof, a passport-sized photo, the MNP code, and fill out the Customer Application Form (CAF).
Can I port a prepaid number from Jio to BSNL?
Yes, you can port a prepaid number from Jio to BSNL using the same process as for postpaid numbers.
Are there any fees associated with porting my number?
Generally, there are no fees for porting your number to BSNL, but you may need to pay for a new SIM card.
What happens to my remaining balance when I port from Jio to BSNL?
Your remaining balance is typically not transferred to BSNL, and any unused benefits from Jio will be forfeited.
Will I receive any special offers when I switch to BSNL?
Yes, new customers may receive welcome bonuses, promotional plans, and other discounts when switching to BSNL.